Delivery Information

Shipping costs

If you chose to pick up the order from our headquarters in Splaiul Unirii no. 96, Bucuresti - Romania, the transport costs are 0.

If you chose to deliver your product, shipping costs vary depending on weight.

Transport

Deliveries to customers of the acquired products is done through a courier company. Courier company processes personal data of the CLIENT EXOTIQUE, transport services exclusively for products purchased through this website or directly from one of the shops EXOTIQUE, but only in the preparation of this document "Terms and Conditions" EXOTIQUE.

The companies express their partners and eventually third parties, mandated to fulfillment of transport services, which process personal data EXOTIQUE customer, they are obliged to observance of the terms of the law on safety of personal data processing and the present document "Terms and Conditions" EXOTIQUE. In this regard, courier company can contact CLIENTS EXOTIQUE by any means of communication (email, phone, SMS), the scope and purpose stated in this article.

Delivery will be made within 5 days. If the product will be delivered by exceeding the period specified, EXOTIQUE will inform customers in writing, by email. In this case, the customer may give written order. If payment was made prior delivery, then payment will be fully reimbursed by law Within 5 business days from the date of renunciation.

Reception products

Customer undertakes to sign the delivery note (AWB) presented by courier to the delivery of ordered products (which are attached invoices, receipts and warranty certificate) containing all the information about the products delivered (product name, quantity, price). The client will check whether the products are damaged or if there are gaps and potential problems will be specifically mentioned on the delivery note by hand in order to be considered.

By signing the delivery note Customer acknowledges receipt In good conditions and totally ordered products.